Menu
Your Cart
We deliver across Uzbekistan via courier service, please check delivery terms.

Terms & Conditions

User Agreement

User Agreement ( hereinafter referred to as the User Agreement) is a mandatory and integral part of the sale and purchase agreement (hereinafter referred to as the Agreement) concluded between the archa.uz online store (hereinafter referred to as the Seller), acting on the basis of this agreement, and the buyer (hereinafter referred to as the Buyer). The User Agreement introduces the Buyer to the terms sales and delivery goods in the online store (hereinafter - Online store) of the Seller.

1. GENERAL RULES

1.1. The following persons have the right to use the services of the Seller's online store:
1.1.1 Legally capable natural persons not younger 18 years old;
1.1.2 Minors between the ages of fourteen and eighteen, if they have the consent of their parents, adoptive parents or guardians, or if the child independently manages his own money;
1.1.3 All legal entities;
1.1.4 The duly authorized representatives of all the above persons.
1.2. Prices of goods and/or services indicated in the catalog of the Seller's online store, valid only upon purchase/order these goods.
1.3. In order to use the services of the Seller's Online Store, the Buyer must, firstly, choose the product they like from the products offered in the Seller's Online Store. After selecting a product, the Buyer adds it to the shopping cart. When the product is in the cart, you must select the payment method and fill in the data for registration. After entering the data for registration, the Buyer indicates additional contacts and writes comments. The buyer confirms the data for delivery and payment. The buyer confirms his Order. After confirming the Order, the Seller sends the Buyer at the specified email data for payment (account). The buyer pays for the ordered goods by choosing one of payment methods offered by the Seller. After crediting the money of the Buyer's funds to the Seller's settlement account, the Seller begins to place the Order for the goods.
1.4. Provided Buyer/Seller data (name, address, phone number, e-mail address, personal account number, etc.) is used only to fulfill obligations between the Buyer and the Seller and to protect interests. This data cannot be transferred to third parties, except in cases provided for by the laws of Uzbekistan.
1.5. The agreement between the Buyer and the Seller is concluded from the moment when the buyer will form a basket in the online store, click on the "Agree with the terms" button, in the next window will fill in Buyer's information and click on the "Next" button. Each Agreement between the Buyer and the Seller is stored in the Seller's database.

2. PROTECTION OF PERSONAL DATA

2.1. Buyer can order goods in the online store archa.uz in two ways:
2.1.1 By registering on the site by entering your username and password;
2.1.2 No registration on this site.
2.2. The Buyer, ordering goods according to the stipulated clauses of the User Agreement 2.1.1. and according to 2.1.2., must indicate their personal data (name, delivery address, telephone number and e-mail address) necessary for the correct execution of the Order by the Seller.
2.3. Confirming User Agreement, the Buyer agrees that personal the data specified in clause 2.2 is subject to processing in the online storearcha.uzto analyze the activity and marketing.
2.4. The Seller has the right to send informational messages, which are necessary for the fulfillment of the Order, by e-mail and by phone.
2.5. If the Buyer does not wish, to have his email address or phone number processed for marketing purposes, he should about it inform the Seller by e-mail [email protected];
2.6. The Seller undertakes not to disclose the Buyer's personal data to third parties, with the exception of our partners who are involved in ensuring the terms of the User Agreement with the Buyer. In all other cases, the Buyer's personal data may be disclosed to third parties only in the manner prescribed by the legislation of Uzbekistan.

3. RIGHTS AND OBLIGATIONS OF THE BUYER

3.1. The Buyer has the right to choose and order any goods presented in the catalog of the Seller's online store.
3.2. Using the services The Seller's online store The buyer agrees to the rules of the e sales and undertakes to fully comply with them.
3.3. Filling out the Order for goods and/or by entering into an Agreement with the Seller, the Buyer undertakes to provide complete and correct data. If there has been a change in the Buyer's data, the Buyer is obliged to notify the Seller within 24 (twenty-four) hours at the e-mail address specified in the Seller's details. If the Buyer did not report the change personal data, the Seller fulfills the Order according to the latest data, specified by the Buyer. In this case, the Buyer loses the right to express any claims regarding the execution of the Order, inaccurate performance and/or non-performance. If after notification by the Seller to the Buyer by e-mail specified by & nbsp; in the details, the Buyer does not delete erroneous data within 7 (seven) calendar days, the Seller has the right not to return the money paid for the goods.
3.4. The Buyer agrees that, before or after payment, the Seller legally checks data on the solvency of the Buyer.
3.5. The buyer is responsible for all legal and illegal actions carried out when using the online store Seller.
3.6. The buyer undertakes to accept the ordered goods. If the buyer refuses to accept the delivery of the goods without a valid reason, he must, within 5 (five) calendar days, reimburse the Seller's expenses incurred during the delivery and return goods, as well as other expenses.
3.7. If the Buyer delays in paragraph 3.6. the specified amount for the expenses incurred by the Seller, a penalty is charged in the amount of 0.3% of the debt for each day of delay. In the event of a delay in payment, each the amount paid by the Buyer, regardless of the explanation indicated on the document, & nbsp; First, it is directed to the reimbursement of accrued penalties. Subsequent amounts are counted in the cost of the return.
3.8. The Buyer undertakes not to transfer his personal registration and Order data to third parties. The Seller is not responsible for the actions of third parties who used the Buyer's data.
3.9. The seller is not responsible for any actions of third parties if these persons used the banking system of the Buyer and provided Order and/or concluded an Agreement and/or paid in the Seller's online store.
3.10. In the cases provided for in paragraphs 3.8. and 3.9., the Seller has the right to consider that the actions in the online store were performed by the Buyer.

4. RIGHTS AND OBLIGATIONS OF THE SELLER

4.1. If during registration, placing an Order and / or concluding an Agreement with the Seller, the Buyer provides false, inaccurate, misleading, incomplete data or does not fulfill other obligations stipulated in the User Agreement, the Seller has the right to immediately cancel the Order Buyer and limit his rights to use the Seller's online store.
4.2. The Seller has the right to suspend or terminate the actions of the Buyer without prior notice, registration, execution of the Order and / or use of the services of the Internet store, if there is reason to believe that the Buyer is engaged in prohibited activities or is otherwise trying to harm & nbsp; stable operation of the Seller's online store.
4.3. If the Seller, in case of unforeseen circumstances, does not have the opportunity to deliver the ordered goods to the Buyer, the Seller undertakes to offer a similar and/or with the most similar product properties. Buyer who refused accept similar or the most similar product, return the paid amount within 10 (ten) business days by bank transfer to the Buyer's bank account after the product is returned to the Seller. In this case, the costs of delivery and return of the goods are covered by the Seller.
4.4. In the event of a debt of the Buyer, the Seller has the right to collect debts involve third parties and / or transfer data about the insolvency of the Buyer to third parties. In this case the costs of debt collection are transferred to the Buyer.
4.5. The seller has the right unilaterally, without prior notice and at its sole discretion, suspend, add, change the User Agreement and other documents, relating to the User Agreement by notifying the Buyer in the Seller's online store. Additions or changes to the User Agreement come into force from the day they are published, i.e. from the moment they are placed in the online store system.

5. PRODUCT DELIVERY

5.1. The goods are delivered by the Seller or a delivery service authorized by the Seller.
5.2. During the delivery of the goods, the Buyer is obliged, together with the Seller or an authorized representative of the Seller check the condition of the parcel (goods).
5.3. After the Buyer signs the delivery invoice, it is considered that the parcel (goods) has been delivered.
5.4. Having noticed damage to the parcel (goods), the Buyer must note this on the consignment note and fill out a damage report in free form. It is assumed that the parcel (goods) was duly handed over to the Buyer, who signed the invoice without comment. The act of purchase and sale is not drawn up separately.
5.5. The standard delivery time for goods is from 2 (two) to 5 (five) business days. The delivery time does not include the time to prepare the goods for shipment, therefore, in some cases, the total delivery time may be extended by 1 (one) or 2 (two) business days. Delivery times for some items may be longer if the product comes directly from the manufacturer or needs to be pre-ordered.

6. PRODUCT GUARANTEE

6.1. If the manufacturer does not provide warranty period, these products are subject to the standard warranty period. In this case, the guarantee is validfrom the date purchases on the document.
6.2. During the Warranty term The buyer has the right to free of charge elimination of the defect, caused by the fault of the manufacturer, provided that the terms of the warranty have been observed. The warranty does not cover damage resulting from natural disasters, normal wear and tear, misuse or willful damage by installers, users or third partiesEXCLUSIVELY AT THE MANUFACTURER'S SERVICE CENTER.
6.3. After the repair or replacement of the product, the warranty service conditions continue to apply to it according to the manufacturer's rules.
6.4. Warranty service is carried out only in the presence of the purchase document and a detailed description of the defect by the Buyer. The serial number must match the specified number on the document.
6.5. All costs associated with the transportation of goods to the technical service center and back shall be borne by the Buyer.
6.6. The manufacturer of the goods can give a guarantee for a longer period.

7. RETURN OF GOODS

7.1. For goods purchased in the online store, the right of return is valid for 14 days.
7.2. Returned merchandise must be undamaged, complete, in original packaging and unused.
7.3. In connection with the return of goods, an appropriate notification should be submitted to the email address [email protected]
7.4. In case of withdrawal from the Agreement, the Buyer must return the purchased item immediately, but no later than within 3 days from the date of notification of the withdrawal Conventions.
7.5. In case of returning the goods, the money is transferred back to the Buyer immediately, no later than within 5 (five) working days after receiving the notice of withdrawal from the Agreement.
7.6. The money is transferred to the same current account from which it was originally transferred to the Seller.
7.7. The buyer undertakes to pay the costs of returning the goods.
7.8. If, after the return of the goods, it turns out that the goods do not meet the conditions specified in paragraphs 7.1-7.4 of this User Agreement, the money is not returned to the Buyer, and the returned goods remain in storage with the Seller. The costs of storing or returning the goods to the Buyer shall be borne by the Buyer.

8. FINAL PROVISIONS

8.1. All Agreements between the Buyer and the Seller are valid until full fulfillment of obligations on them.
8.2. If the buyer does not agree with the new version of the User Agreement, partial additions or changes, the Buyer has the right to refuse, provided that he loses the right to use the services of the Seller's online store.
8.3. If the Buyer continues to use the services of the Seller's online store after the changes made to the User Agreement, it is considered that he agrees with the new version of the User Agreement, changes or additions.
8.4. Any dispute or disagreement arising on the basis of this User Agreement or in connection with with him or arising from obligations to fulfill the User Agreement, is resolved through negotiations, in case of disagreement, in the manner prescribed by law.

9. SELLER DETAILS

LLC "Archa Online Tijorat"
Namangan, st. T. Pulat, 14
Payment details:
TIN: 304974755
account 20208000900786718001
MFI 01085
to Kapitalbank Namangan
Certificate of registration of a legal entity No. 530482 dated 05/07/2017
Tel. +998 99 977 7044